Privacy Policy
Last updated: [13-03-2025]
Introduction
We value your privacy and are committed to protecting the personal and sensitive data you share with us through our Electronic Medical Records (EMR) and Hospital Management System (HMS) app. This Privacy Policy outlines how we collect, use, store, and protect your data while ensuring compliance with relevant data protection laws. By using our EMR and HMS app, you agree to the collection and use of your data in accordance with this policy. If you do not agree with the terms outlined in this Privacy Policy, please refrain from using our app.
1. Information We Collect
We collect different types of personal and health-related information to provide our services effectively. The categories of data we may collect include:
- Personal Information: Name, contact details (email, phone number), gender, date of birth, emergency contacts.
- Health Information: Medical history, diagnoses, treatments, prescriptions, lab results, radiology images, allergies, immunization records, and other health-related information.
- Usage Data: Information about how you interact with the app, including device information, IP address, usage patterns, and other technical data.
- Payment Information: If applicable, billing details related to hospital or healthcare services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To create and manage your health records, schedule appointments, process billing, and provide health-related services.
- Personalization: To tailor our services to meet your individual healthcare needs and preferences.
- Improving the App: To analyze app usage patterns and improve the functionality and features of the app.
- Compliance: To comply with healthcare regulations, including HIPAA, GDPR, or other relevant regional laws.
- Communication: To send you important notifications, reminders, updates about your health, and other relevant information.
3. Data Sharing and Disclosure
We respect your privacy and will only share your personal and health information under the following circumstances:
- With Healthcare Providers: We may share your medical information with doctors, nurses, hospitals, and other healthcare professionals involved in your care.
- With Service Providers: We may share data with third-party service providers who help operate our app, process payments, or provide other support services.
- Legal Compliance: We may disclose your information when required by law or necessary to comply with legal processes.
- With Your Consent: Any other sharing of data will require your explicit consent.
4. Data Security
We implement strict security measures to safeguard your data, including encryption, access controls, and regular security audits. However, no method of transmission or storage can be guaranteed to be 100% secure.
5. Data Retention
We will retain your personal and health-related data for as long as necessary to provide our services and comply with legal obligations.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your data, including:
- Access to your data
- Correction of inaccurate or incomplete information
- Deletion of data, subject to legal obligations
- Withdrawal of consent for processing your data
To exercise these rights, contact us at support@sayhet.com.
7. Children's Privacy
Our app is not intended for children under the age of 13. If we inadvertently collect data from a child, we will delete it promptly.
8. Third-Party Links
Our app may contain links to third-party websites. We encourage you to review their privacy policies before providing any personal or health information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date." Please review this policy regularly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Synesius Care Pvt. Ltd.
Sayhet Headquarters
Plot No. 15/7 Sugandh Nagar,
Bh. Korke Nagar, 100ft. Road,
Malegaon Road, Dhule - 424001
Maharashtra, India
Email – sayhetcare@gmail.com
Mob. No. - +91 7744869069
By using the EMR and HMS app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.