Help Center – Sayhet

Welcome to the Sayhet Help Center! We are here to assist you with any questions or issues you may encounter while using our Electronic Medical Records (EMR) and Hospital Management System (HMS) services. Whether you're a healthcare provider, administrator, or patient, our goal is to ensure you get the most out of our platform.

Getting Started

1. How to Create an Account

• Visit our Sign Up page.
• Enter your personal and practice details.
• Choose your subscription plan.
• Verify your email address.
• Log in to your account and start using our EMR/HMS features.

2. System Requirements

• Browser: Latest version of Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
• Operating System: Windows, macOS, or any modern Linux distribution.
• Internet: Stable internet connection (broadband recommended).

Account Management

1. How to Reset Your Password

• Go to the Login Page.
• Click on "Forgot Password".
• Enter your email address, and we'll send you a password reset link.
• Follow the instructions to create a new password.

2. How to Update Your Profile Information

• Log in to your account.
• Go to Account Settings.
• Edit the required fields and click Save Changes.

3. How to Delete Your Account

If you wish to delete your Sayhet account, please contact our support team at support@sayhet.com.

Note: Account deletion is permanent and cannot be undone.

EMR & HMS Features

1. How to Manage Patient Records

• Go to the Patient Management tab in the dashboard.
• Click on Add New Patient to input their details, medical history, and current treatment plans.
• To update an existing patient’s record, click on their name, make the necessary changes, and save the updates.

2. Scheduling Appointments

• Go to the Appointments tab.
• Click on Schedule New Appointment.
• Select the patient, provider, date, and time.
• Click Save to confirm the appointment.

3. Billing and Payments

• Go to the Billing section.
• Click on Create Invoice and enter the necessary charges.
• Choose the payment method and send the invoice to the patient or payer.

4. Inventory Management

• Go to the Inventory tab.
• Add or remove items as needed, and track stock levels.
• Set up alerts for low inventory levels to ensure timely restocking.

Subscription & Payments

1. How to Choose or Change Your Subscription Plan

• Log in to your account.
• Go to Subscription Settings.
• Choose a new plan and click Upgrade/Change Plan.
• Enter your payment details to confirm.

Support & Contact

1. How to Contact Support

If you need assistance, our support team is available to help you. You can contact us:

• Email: support@sayhet.com
• Phone: +91 77448 69069

2. Frequently Asked Questions (FAQs)

Check out our FAQ page for quick answers to common questions about Sayhet’s EMR and HMS services.

3. System Maintenance & Updates

• Scheduled Maintenance: Sayhet conducts routine maintenance to improve system performance. During maintenance windows, the platform may experience temporary downtime. We will notify you in advance via email or the dashboard.
• Feature Updates: We continually enhance Sayhet with new features and improvements. To stay updated on the latest releases, check our Release Notes or subscribe to our newsletter.

Need More Help?

If you can’t find the answer you’re looking for, feel free to reach out to our support team. We’re here to ensure your experience with Sayhet is smooth and seamless.

Thank you for using Sayhet—your trusted partner in healthcare management!